Terms of Service

1. Who provides the service

The service is provided by BOOST2FUTURE UNIPESSOAL LDA (“Taxovate”, “we”, “us”), a single-member private limited company incorporated in Portugal, with registered office at Rua do Vale Cardal n.º 142, 6120-021 Envendos, Mação, Santarém, Portugal, share capital of EUR 5.00, registered with the Conservatória do Registo Comercial and holding taxpayer number (NIPC) PT518461467. Taxovate operates taxovate.pt and the client workspace, which is also reached at www.taxovate.pt and app.taxovate.pt.

Regulated accounting work is performed or supervised by a contabilista certificado registered with the Ordem dos Contabilistas Certificados, who holds professional indemnity insurance as required by the statute of the Ordem. Information about the scope of that cover for a given service is available on request.

You can reach us at clientes@taxovate.pt.

2. These terms and the Client Agreement

These terms apply to everyone who visits taxovate.pt or uses the Taxovate workspace, whether on a free plan or under an accepted paid engagement. By using the site or creating an account, you agree to them.

The Client Agreement Bundle - Service Terms, Privacy Notice, Engagement Scope, Service Mandate, AI & Automated Processing Annex and Electronic Signature Statement - is presented for your acceptance in the workspace. Once you have accepted it, it governs your use of the workspace and any engagement, and it prevails over these terms where the two differ. How we handle personal data is explained in our Privacy Policy.

Nothing in these terms limits any right you have under mandatory law, including consumer protection law.

3. The service

Taxovate handles Portuguese tax, accounting and deadlines - IRS, green receipts, IVA, Segurança Social, property and vehicle taxes and company obligations - with qualified accountants on the file, for individuals, freelancers and companies. The workspace collects information, organises documents, prepares accounting work, generates reminders, creates draft calculations and prepares actions for a qualified accountant to review.

The services actually supplied depend on your plan, the engagement scope you accept and any later change agreed by both parties. Free and trial access provides platform functionality only, unless a paid professional engagement is expressly accepted.

Automation, optical character recognition and artificial intelligence assist the preparation of work. They do not replace professional judgement, and every regulated, tax-relevant or authority-facing outcome is subject to human review and approval. Preparing a draft, estimating an amount or placing an item in a review queue does not in itself file a declaration, issue an invoice or make a payment.

We perform the services with the skill and care reasonably expected of a competent professional practice, in accordance with Portuguese accounting and tax rules and the professional rules of the Ordem dos Contabilistas Certificados. This is an obligation of means, not of result: no particular tax outcome, refund, benefit, processing time or acceptance of a filing is guaranteed.

General information is not advice. The calculators, articles, estimates and other information on the site, and anything provided outside an accepted engagement scope, are for information only. They are not reviewed by a contabilista certificado, are not advice on your specific circumstances and must not be relied on as such.

4. Accounts and eligibility

You need an account to use the workspace. You create one with your name, email address and a password, and can then sign in with that password or with Google. Sign-in with Google works only for an email address already registered on Taxovate.

To create an account you must have full legal capacity to enter into a contract (in Portugal, generally from the age of 18). If you act for a company or for another person, you confirm that you have authority to do so; the represented entity and your authority are recorded when the Client Agreement Bundle is accepted.

Give accurate information when you register and keep it up to date. Keep your password confidential, do not share your account, and tell us at once at clientes@taxovate.pt if you suspect someone else has used it.

5. Your obligations

• Provide complete, accurate and timely information and documents, respond to requests for clarification, and tell us promptly about any change that affects the work - including a change of address, activity, tax regime, household composition relevant to deductions, entity structure or bank details.
• Confirm the facts only you can know. When you approve content, confirm a figure or answer a question, you confirm that the facts within your knowledge are complete and accurate. An approval covers only the exact content displayed, and any change to it needs a new approval.
• Keep lawful access to any account you connect. Where you connect Portal das Finanças or Segurança Social, you confirm that the access belongs to you or is given with lawful authority. Saving credentials does not authorise every possible action: reading, preparing and submitting are controlled separately under the Service Mandate, and you can disconnect an integration or revoke the mandate at any time in the workspace.
• Share personal data about other people contained in your documents only where you have a lawful basis to do so.
• Keep copies of your final documents, and tell us if a record seems incomplete or incorrect.
• Pay your own taxes and contributions. Tax and Segurança Social payments remain your liability, are separate from our fees and are never taken merely because you subscribe; Taxovate does not hold client money or execute payments to authorities.

Delays, incomplete records or inaccurate instructions can affect estimates, deadlines and our ability to perform a service. We are not responsible for the consequences of information you did not give us, or of a missed deadline where you did not respond by the internal deadline we notified to you.

6. Fees and payment

Registering, onboarding, your documents and every calculator are free. Paid filing services are in preparation and are not sold on this site yet: there are no prices, plans or checkouts here. If you want to know what filing would include, ask us through the contact page. When paid services launch, we will show the price, billing cadence, included services, usage limits, applicable taxes and renewal terms before you buy, and prices will be in euro and include IVA at the applicable rate unless stated otherwise.

If a paid service is ever supplied, payments are processed by Stripe, using the methods offered at checkout, such as card, SEPA Direct Debit, MB WAY or Multibanco. Card details go directly to Stripe and are never held by Taxovate. Subscription payments, one-off service fees and authority payments are identified separately on every invoice and in the workspace.

Where you subscribe to a paid plan, it renews for successive periods at the then-current price unless you cancel before the renewal date. We give at least thirty days' notice before a price increase takes effect for an existing subscription, and you may cancel before it applies. If a payment fails, we may suspend non-essential features after notice, but we will not abandon a filing already accepted into scope and paid for without giving you a reasonable opportunity to make other arrangements.

Cancellation and withdrawal. You can cancel a subscription at any time, with effect from the end of the current billing period. If you are a consumer contracting at a distance, you may withdraw within fourteen days of concluding the contract without giving a reason, under Decreto-Lei n.º 24/2014, using the withdrawal form, the cancellation control in the workspace or any clear statement sent to clientes@taxovate.pt. If you asked for the service to start during that period and then withdraw, you pay for what was supplied up to that point; if the service was fully performed at your express request, the right of withdrawal is lost. Refunds are made within fourteen days, using the same payment method unless agreed otherwise.

The Service Terms in the Client Agreement Bundle set out fees, billing, cancellation and withdrawal in full.

7. Acceptable use

When you use Taxovate, you must not:

• use it for any unlawful purpose, or to submit information you know to be false;
• attempt to circumvent access, approval or security controls, or to access another person's account, documents or data;
• connect or use a portal account, or share another person's data, without lawful authority;
• upload malware or content designed to damage or disrupt the service, or interfere with its operation, including by overloading it;
• copy, scrape or reproduce the site's content, calculators or software for commercial purposes or to build a competing service, or reverse-engineer the software, except where the law allows it;
• impersonate anyone, or misrepresent your authority to act for a person or company.

We may suspend access, refuse an instruction or end the service where these rules are breached, as described in section 11. We must also stop where continuing would breach the law, anti-money-laundering obligations or the professional rules of the Ordem dos Contabilistas Certificados, or where your instructions would require us to submit information we know to be false.

8. Intellectual property

Taxovate retains all rights in the platform, software, workflows, templates, methodologies, documentation, know-how and site content, including the calculators and articles. You may use the site for your own purposes and share links to it, but you may not reproduce its content for commercial purposes without our written permission.

You keep ownership of the documents, information and data you give us (“Client Content”). You grant us the rights needed to process Client Content solely to provide the services, comply with legal obligations and keep the service secure. We may use aggregated information that identifies no client, individual or document to improve the service, for analytics and for security. Deliverables prepared for you may be used for the purposes described in your engagement scope.

9. Third-party services

Parts of the service rely on services operated by others, under their own terms and privacy policies:

• Google - if you sign in with Google, your Google account is governed by Google's terms, and we receive only the information described in our Privacy Policy.
• Meta / WhatsApp - if you choose WhatsApp as a channel, messages are carried by WhatsApp under its terms. Sensitive material is not sent over WhatsApp, and security-sensitive actions may require a stronger channel or additional verification.
• Stripe - payments are processed by Stripe, which may apply its own terms to the payment.
• Government portals - Portal das Finanças and the Segurança Social portal are operated by the Portuguese authorities. We monitor failures and retry safe reads, but we cannot guarantee that an external system is available, and a submission with an uncertain result is never blindly repeated.

We are not responsible for the content of third-party websites we link to. The companies that process data on our behalf are listed on the subprocessor page.

10. Liability

Taxovate is professionally responsible for the services its personnel perform within the accepted engagement scope, and the use of automated tools does not transfer that responsibility to you. For clients, responsibility and liability are set out in full in sections 11 to 14 of the Service Terms in the Client Agreement Bundle, including how errors are notified and our right to correct them.

To the extent permitted by law:

• our total aggregate liability arising out of or in connection with the service is limited to the greater of the total fees you have paid to Taxovate and one hundred euro (€100), and all claims arising from the same act, omission or cause count as a single claim;
• we are not liable for indirect or consequential loss, loss of profit, anticipated savings, business opportunity, goodwill or reputation, or for loss of data where you did not keep your own copies;
• tax, social-security contributions and equivalent amounts lawfully due remain your own liability in all circumstances; where our liability is established, it is limited to penalties, interest and reasonable additional professional costs directly caused by our error;
• we are not liable for decisions taken in reliance on general information, calculators or estimates provided outside an accepted engagement, or for failures of government portals, payment providers, messaging providers or hosting infrastructure outside our reasonable control;
• neither party is liable for a failure to perform caused by events beyond its reasonable control, such as authority portal outages, infrastructure failure, natural disaster, armed conflict, epidemic or state action.

Nothing in these terms excludes or limits liability that cannot lawfully be excluded or limited, including liability for death or personal injury, for fraud, for wilful misconduct (dolo) or gross negligence (culpa grave), or any mandatory right of a consumer. Nothing in these terms derogates from Decreto-Lei n.º 446/85 on general contractual terms, Lei n.º 24/96 on consumer protection or the professional rules that apply to contabilistas certificados. If you are a consumer, the limitations above apply only to the extent mandatory law permits.

11. Suspension and termination

You can stop using the site at any time. You can close your account from the workspace: access ends immediately, any government portal credentials we hold are deleted at that moment, and the rest of your data is kept for thirty days - during which you can ask us to reverse the closure - before data without a legal retention duty is deleted. Closing your account does not affect your right of withdrawal or your data protection rights.

Either party may terminate for a material breach that is not remedied within thirty days of written notice. We may suspend or terminate immediately where the law or professional rules require it. We may modify, limit or withdraw free and trial access with reasonable notice and an opportunity to export your content where the account is in active use.

When the service ends, amounts already earned for completed work and unavoidable third-party costs remain payable. For ninety days you can export or request your documents and records; we keep our own copies for the statutory periods, and we will not withhold documents you are legally required to keep or that you originally supplied.

12. Governing law, disputes and complaints

These terms are governed by Portuguese law. If you are a consumer, you also keep the protection of the mandatory provisions of the law of the country where you habitually live.

The courts of Portugal have jurisdiction. If you are a consumer, the competent court is determined by mandatory consumer rules, including the courts of your own domicile.

Complaints. Please write to us first at clientes@taxovate.pt. We acknowledge a complaint within five working days and respond substantively within thirty days. A complaint about accounting work may also be sent to the Ordem dos Contabilistas Certificados.

Electronic complaints book. You can also complain through the Livro de Reclamações Eletrónico at www.livroreclamacoes.pt.

Alternative dispute resolution. If you are a consumer, you may refer a dispute to a consumer alternative dispute resolution entity (entidade de resolução alternativa de litígios de consumo, RAL). Depending on the value of the dispute and your domicile, this may be the Centro Nacional de Informação e Arbitragem de Conflitos de Consumo (CNIACC), www.cniacc.pt. More information about these entities is available from the Direção-Geral do Consumidor at www.consumidor.gov.pt. The European Commission's online dispute resolution (ODR) platform was discontinued in July 2025, so disputes can no longer be submitted through it.

13. Changes to these terms

We may update these terms, for example when the service or the law changes. The effective date at the top of this page always shows the current version, and if you have an account we will give you reasonable notice of a material change in the workspace and by email before it takes effect.

Material changes to the Client Agreement Bundle require a new version and renewed acceptance, or durable notice at least thirty days before they take effect, and are never applied silently. If you do not accept such a change, you may end the engagement before it takes effect, without penalty and with a pro-rata refund of prepaid fees for the unused period.

14. General

If any provision of these terms is held invalid, the rest remains in force and the invalid provision is replaced by the closest lawful equivalent. You may not assign your rights under these terms without our consent. We may assign them to a successor entity on notice, and you may end the service within thirty days if you object.

15. Contact

BOOST2FUTURE UNIPESSOAL LDA (Taxovate), Rua do Vale Cardal n.º 142, 6120-021 Envendos, Mação, Santarém, Portugal. Email: clientes@taxovate.pt.